Betting Rules

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1. General betting conditions

You must be legally permitted to participate in online gambling in your location and must provide accurate information when registering and using your account. Stellar Spins Casino may require information or documents to confirm your identity, age, location or payment method. An account must be used only by the person in whose name it is registered. You must keep your login details secure and must not allow another person to access or use your account.

All bets must be placed through the approved betting functions available on the website. A bet is considered accepted when it has been recorded by our systems and is shown in your account or game session. Selecting a stake or beginning a game does not necessarily mean that a bet has been accepted. You should check the relevant confirmation, bet record or game display before continuing.

Bets cannot normally be changed, cancelled or withdrawn after acceptance. If you enter an incorrect stake, choose the wrong game or make another selection by mistake, you remain responsible for the accepted bet unless the applicable rules or our support process provide otherwise. You should review all selections carefully before confirming them.

• Only one personal account may be used unless we have expressly agreed otherwise.
• You must be of the required legal age and must not use the service if gambling is restricted or unlawful where you are located.
• You must not use the service on behalf of another person, business or organisation.
• You must not use funds obtained unlawfully or use a payment method that you are not authorised to use.
• You must not attempt to manipulate a game, interfere with the website or exploit a technical weakness.
• You must not use automated software, bots, scripts or other tools designed to gain an unfair advantage.

We may refuse, suspend, limit or cancel a bet or account where we reasonably believe that a rule has been breached, information is inaccurate, activity is suspicious, a technical problem has occurred or the service is being used in an improper way. Any action taken will be handled in accordance with the applicable terms and legal requirements.

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2. Stakes, results and game play

The minimum and maximum stake available for a game or betting option may vary. The applicable stake range is displayed on the website, in the game interface or before a bet is confirmed. You are responsible for checking the selected stake, game, line, feature and any other relevant setting before placing a bet.

Game outcomes are determined by the rules and systems applicable to the selected game. Where a random outcome is used, results are generated by the relevant game technology. Outcomes cannot be changed because of a player preference, a previous result, a near miss or a mistaken expectation about what should happen next. Past results do not predict future results.

Game information

Each game may have its own rules, paytable, winning combinations, special features, bonus rounds, maximum win conditions and other requirements. You should read the information provided in the game before playing. The displayed rules and paytable are intended to explain how the game operates, but they do not create a guarantee of a particular result.

A game round begins when the required action has been completed and the bet has been accepted. If a connection is interrupted after a bet has been accepted, the round may still be completed by the system. You should avoid repeatedly refreshing the page, closing the game or submitting further instructions while an outcome is being processed. The account or game record may be used to determine the status of an interrupted round.

• A winning result is settled according to the rules of the relevant game.
• A losing result does not create a right to a refund merely because the result was unexpected.
• If a feature or round requires an additional action, the available instructions will be shown in the game.
• A displayed balance, result or win may be adjusted if it was affected by a clear technical or system error.
• If a game is unavailable, removed or interrupted, we may take reasonable steps to resolve or settle affected play.

You should not rely on screenshots, informal messages or third-party descriptions as proof of a result. The official transaction, game and account records held by Stellar Spins Casino will generally be used when reviewing a bet, subject to applicable law and any correction required for an error.

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3. Payments, winnings and account records

Deposits and withdrawals must be made using payment methods available through the website and authorised for your use. Payment processing may be subject to checks, limits, delays, fees or requirements imposed by the payment provider, financial institution or applicable law. We do not promise that every payment method will be available to every player at all times.

Before processing a withdrawal or payment-related request, we may need to verify your identity, account information, source of funds or ownership of the payment method. Requests may be held while these checks are completed. Providing incomplete, inconsistent or inaccurate information may delay processing or result in further account action.

You are responsible for checking your account balance and transaction history. If you notice a missing transaction, an incorrect balance, an unfamiliar activity or a possible payment error, you should notify us through the support channel made available on the website as soon as possible. Do not attempt to resolve an apparent error by placing further bets or transferring funds.

Funds credited to an account in error do not become the player's property. If a balance, win or payment is credited incorrectly, we may correct the account and recover the affected amount in accordance with the applicable terms. Where an error affects a bet or game outcome, the bet may be voided or adjusted if permitted by law.

1. Check that your account details and payment information are current.
2. Review the relevant game rules before placing a bet.
3. Confirm the stake and selections before accepting the bet.
4. Keep records of important account activity and communications.
5. Report suspected unauthorised access, payment misuse or technical errors promptly.

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4. Technical issues, fair play and responsible gambling

Online services can be affected by maintenance, telecommunications problems, device settings, internet connections, software faults or events outside our reasonable control. We do not accept responsibility for a failure caused by your equipment, connection or third-party service, except where responsibility cannot lawfully be excluded. If a problem affects a bet, the relevant system records and game rules will be reviewed.

You must use the service fairly and honestly. Prohibited conduct includes attempting to bypass account controls, using stolen payment details, creating accounts to avoid restrictions, exploiting a pricing or software error, colluding with others, using unlawful funds or interfering with another player's access. We may investigate activity and may suspend or restrict access while an investigation is underway.

Gambling should be treated as entertainment, not as a way to earn income or solve financial problems. Set a budget before you play, use limits where available and never chase losses. Take regular breaks and do not gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

Getting help and raising a dispute

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. You can also use any account restrictions, deposit controls, time reminders or self-exclusion options made available on the website. Requests for gambling restrictions should be treated seriously and may affect access to some or all services.

If you believe a bet, transaction or game outcome has been handled incorrectly, review the relevant account information and contact Stellar Spins Casino through the support option shown on the website. Include the date, game or transaction reference where available and a clear explanation of the issue. We will review the matter using the information available and may request additional details. Nothing in these Betting Rules limits rights that cannot legally be excluded under Australian law.